Return Policy

Last updated July 8, 2024

Thank you for shopping at VamousGames! We want to ensure that you have a satisfying and worry-free shopping experience. In the event that you encounter issues with the video game codes or gaming gift cards you purchased, please review our return policy below.

1. Eligibility for Returns

• You are eligible for a return if the video game code or gaming gift card you purchased does not work or is invalid.
• Returns must be initiated within 7 days of the purchase date.

2. Initiate a Return

• To start the return process, please send an email to return@vamousgames.com within the specified return period.
• In the email, include your order number, the product you are returning, and the reason for the return.

3. Return Conditions

• Digital products (activation codes and gift cards) must not have been redeemed or used.
• Any tampering, damage, or alteration to the product may void the return eligibility.

4. Refund Process

• Once your return request is received and approved, we will issue a refund to the original payment method used during the purchase.
• Refunds will be processed within 5-7 business days after the return is approved.

5. Non-Refundable Products

• Some products, once redeemed, may not be eligible for returns. This includes products with a clear indication at the time of purchase that they are non-refundable.

6. Contact Information

• If you have any questions or need assistance with the return process, please contact our customer support team at info@vamousgames.com.

7. Additional Information

• VamousGames reserves the right to reject any return request that does not meet the specified criteria in this policy.
• Return shipping costs are the responsibility of the customer unless otherwise stated.

8. Changes to the Return Policy

• VamousGames reserves the right to make changes to this return policy without prior notice. Any updates will be reflected on this page.

Thank you for choosing VamousGames. We are committed to providing you with the best gaming experience and service. If you have any questions or concerns, please do not hesitate to reach out to us.